Sales Service Specialist

Columbus, OH

We currently have an opening for a part-time (Monday through Friday, 30 hours a week) Sales Service Specialist.

Under the supervision of the Sales Service Supervisor, the Sales Service Specialist will manage the order fulfillment process and sample requests. 

Responsibilities include:

  • Non-Conformity Information Attainment and Processing
  • Meeting Audit Requirements
  • Record Retention Organization and Electronic Filing
  • Record and Implementation of List and Special Pricing
  • Coordination of Freight Forwarders for International Orders
  • Record metrics and Attend Regular Quality Review Meetings and Working Group Meetings
  • Other duties, as assigned

 

Education, Experience & Skills

Associate Degree or equivalent combination of education and experience.

2+ years in Customer Service experience in a manufacturing environment highly desired. Good computer skills with Word, Excel and Outlook. Strong problem-solving skills. Excellent communication skills both written and verbal. Ability to manage customer inquiries and issues. Attention-to-detail with good organizational skills.

 

 

About ABITEC Corporation

With over 50 years of experience in working with organic compounds and high-quality ingredients, ABITEC continues to be at the forefront in developing advanced lipid technologies that will serve our customers now and in the future. We know that relationships are key, and that is why we combine excellent customer service and innovative products to ensure our clients can find solutions for any need in their industry.

ABITEC’s trademarked specialty ingredients include Capmul, Captex, Caprol, Acconon, Sterotex, Nutri Sperse, Hydro~Kote and Pureco. Their application areas vary from pharmaceutical, nutritional and cosmetic products, to the manufacturing of foams, creams, ointments and lotions. These ingredients are produced in the USA.

About ABF Ingredients

ABF Ingredients is a division of Associated British Foods that focuses on high value ingredients for both food and non-food areas and comprises a range of ingredient companies which include AB Enzymes, Ohly, PGP International, and SPI Pharma. The group has established strong market positions in cereal specialties, enzymes, esters, extruded ingredients, specialty lipids, specialty powders, specialty flours, yeast extracts worldwide.